1. Introduction

Medify Nexus Private Limited, under the brand “Medify” (“Medify”), is the author and publisher of the internet resource https://www.medify.net and the Android and iOS Applications “Medify” (together, “Website”). Medify owns and operates the services provided through the Website.

If you do not agree with any part of these terms, you must not use our services.

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2. Services Offered

Medify provides technology solutions for healthcare providers including but not limited to:

• Hospital, Clinic, and Pharmacy Management Software
• Business Intelligence (BI) Dashboards & Analytics
• CRM Solutions (including WhatsApp Automation, reminders, and lead management)
• Mobile Applications and Web Platforms
• API Integrations with third-party systems

These solutions are designed to streamline operations, improve patient engagement, and provide data-driven insights.

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3. Eligibility

By using our services, you confirm that:

• You are at least 18 years old
• You are authorized to represent a healthcare organization or business (if applicable)
• All information provided by you is accurate and complete

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4. User Responsibilities

You agree to:

• Use the platform only for lawful purposes
• Maintain confidentiality of login credentials
• Ensure compliance with applicable healthcare regulations (including patient data handling)
• Not misuse, reverse engineer, or disrupt the platform

You are solely responsible for the accuracy and legality of the data entered into the system.

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5. Data & Privacy

Medify processes data in accordance with applicable laws and industry standards.

• Data may include patient, operational, and business information
• We implement security measures such as role-based access and secure hosting
• Users are responsible for obtaining necessary patient consents

For more details, refer to our Privacy Policy.

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6. Subscription, Pricing & Payments

• Services may be offered on a subscription or customized pricing model
• Payments must be made as per agreed terms
• Failure to make timely payments may result in suspension or termination of services
• Fees are non-refundable unless explicitly stated otherwise

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7. Implementation & Support

Medify provides end-to-end onboarding including:

• Requirement analysis
• System setup and integration
• Training and onboarding
• Ongoing technical support

Timelines may vary depending on project scope and client cooperation.

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8. Intellectual Property

All content, software, designs, and technology on the platform are owned by Medify.

You may not:

• Copy, distribute, or reproduce any part of the platform
• Use Medify branding without written permission

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9. Third-Party Integrations

Our platform may integrate with third-party systems such as:

• Payment gateways
• WhatsApp and communication APIs
• Existing hospital/clinic/pharmacy software

Medify is not responsible for disruptions or issues caused by third-party services.

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10. Limitation of Liability

Medify shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of data, revenue, or business interruptions
• Errors arising from incorrect data input by users

The platform is provided on an “as-is” and “as-available” basis.

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11. Compliance Disclaimer

Medify provides technology infrastructure only and does not:

• Offer medical advice
• Replace clinical judgment
• Guarantee healthcare outcomes

Healthcare providers remain solely responsible for patient care and compliance with medical regulations.

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12. Termination

We reserve the right to:

• Suspend or terminate access for violation of terms
• Modify or discontinue services with reasonable notice

Users may terminate services as per agreed contractual terms.

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13. Modifications to Terms

Medify may update these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of the revised terms.

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14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of courts in Mumbai, Maharashtra.

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15. Contact Information

For any queries or concerns:

• Email: support@medify.net
• Phone: +91 8879888801
• Address: 2nd Floor, Varde Villa, Waman Pundlik Warde Marg, Bandra West, Mumbai, Maharashtra 400050.

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16. Acceptance of Terms

By using Medify’s website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.