WhatsApp Automation Agents
An automated WhatsApp agent, integrated with Medify’s CRM, for appointments, inquiries, home deliveries, and invoicing—boosting engagement.
Modernise patient engagement with WhatsApp Automation Agents
Streamline patient communication by automating high-frequency, high-impact interactions. Patients can easily reach out for:
- Doctor Appointment Booking
- Diagnostics & Lab Test Booking
- Inquiries & Support
- Prescription & Medicine Home Deliveries
- Browsing the Product Catalog
Automate outbound communication at scale and boost engagement with timely, relevant updates. Key outbound communication use cases include:
- Appointment Reminders & Confirmations
- Lab Reports & Prescriptions
- Diagnostics Updates
- Patient Feedback
- E-Bills
- Promotions & Offers
Medify’s WhatsApp AI Agent offers complete flexibility to tailor workflows as per each client’s unique needs. It is built for scale supporting integrations with logistics platforms, payment gateways, and third-party systems used in hospitals, clinics, diagnostics and pharmacies ensuring smooth interoperability.
Real-time healthcare CRM dashboard
for smarter management
Easily monitor all patient requests: appointments, diagnostics, medicine orders, and inquiries from a single dashboard. Each category is organized into dedicated modules for efficient handling with built-in KPIs and analytics to help you track performance, identify trends, and make data-driven decisions.
Real-time logging of all WhatsApp interactions highlighting successful bookings, abandoned chats, and call-back requests so your staff can quickly intervene.
Assign specific modules and actions to each user based on their responsibilities so everyone has the right access ensuring clarity, control, and data security.
